Sony had launched its new Xperia Tablet, the Tablet S last month in selected markets around the world. However, it has only taken them a month to pull it from the market and stop its sale. Featuring the Android 4.0 operating system and a 9.4 inch screen, the tablet had been widely anticipated. Initially launched in the US, it was made available for sale in other markets including Japan and several countries around Europe. Japan became the first country where Sony pulled the Xperia Tablet S from the market.
The new feature or the USP you can say of this new tablet from Sony is that it’s water-resistant. It has splash-proof technology which protects it from damage due to water. However, the reason why they have had to pull it from the market is because the new feature didn’t exactly work out in the best way. There have been numerous complaints and several customers have said that their tablets got damaged after coming into contact with water.
For now, Sony has announced that it will provide free repairs to all the customers who have suffered damage to their Tablet S. The more significant development is that the pieces on sale have been recalled while the company tries to dissect the problem and solve it. As of now, there is no official or unofficial word on when the company would be able to resume sales.
Having gone on sale just around a month back, the Tablet S has sold around 100,000 units. It remains to be seen how many of those are returned to Sony for repairing. Despite being a major incident for the company, they claim that they don’t expect this to affect their revenue or the popularity of their Xperia series. Only time will tell if they are able to rectify the situation and find a solution that would take care of the problem once and for all.
[Image via teknoids]