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Top 5 CRM Software
BusinessCRM May 25, 2017 Andrew Baxter
Track leads, convert prospects, and retain customers with these great CRM solutions.
Running a successful business isn’t easy, so a quality customer relationship management (CRM) tool is vital. They allow you to manage and analyse customer interactions and data throughout the customer lifecycle, helping to improve business relationships, assist in customer retention and of course, drive sales growth.
CRM systems are designed to compile information on customers across different channels – or points of contact between the customer and the company – which could include its website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns. So work smarter, not harder, and reap the rewards with our Top 5 CRM software.
Apps featured are: Kickserv; Less Annoying CRM; ProsperWorks CRM; Repsly; Zoho CRM.
ProsperWorks CRM
ProsperWorks CRM is an excellent cloud-based CRM tool. It’s packed with great features, including the ability to overview of your opportunities via a visual pipeline with customizable stages, filters, and data fields, right through to automatic data population and Gmail integration. ProsperWorks CRM is a quality product that will suit businesses of all types and sizes. It comes with apps for Android and iOS, and over 300 third party integrations are also available, including Google Drive, Google Calendar, Google Hangouts, MailChimp, Evernote, Wufoo, Quickbooks, and Basecamp. Along with quality customer management tools, past and future calendar events, such as meetings and calls, are logged with ProsperWorks. The app can also ‘intelligently’ suggest possible contacts, based on previous contact. It uses subscription pricing, starting from $19/user/month for the Basic Plan. There’s also a 14-day free trial available.