Top 5 CRM Software

Track leads, convert prospects, and retain customers with these great CRM solutions.

Running a successful business isn’t easy, so a quality customer relationship management (CRM) tool is vital. They allow you to manage and analyse customer interactions and data throughout the customer lifecycle, helping to improve business relationships, assist in customer retention and of course, drive sales growth.

CRM systems are designed to compile information on customers across different channels – or points of contact between the customer and the company – which could include its website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns. So work smarter, not harder, and reap the rewards with our Top 5 CRM software.

Apps featured are: Kickserv; Less Annoying CRM; ProsperWorks CRM; Repsly; Zoho CRM.

Repsly

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Repsly Mobile CRM is another cloud-based solution, but one that’s been developed for field service teams such as sales, marketing, and merchandising – hence the ‘Rep’ in Repsly. It allows teams to control what happens in the field and gather data about customers, activities, and products in real-time. Armed with this data, they improve client interactions and ramp up sales. This clear overview lets back-office managers see exactly what their sales representatives are doing in the field and it helps them achieve professional growth. With key features including geotagged activities, customizable forms, real-time collaboration, visit scheduling, third-party access, and electronic signature capturing, you can see why many field service organizations use Repsly Mobile CRM. Based on a subscription pricing model, plans start from $9/user/month.