Heathrow airport has been chosen to run a pilot program for Virgin Atlantic, where staff in the upper class wing will check their business class passengers in via the use of either Sony’s smartwatch or Google Glass.
The program will last for around six weeks but if it goes well the company may roll it out on a larger scale in the future.
“Our airport staff will be equipped with either Google Glass or a Sony SmartWatch 2, which is integrated to both a purpose-built dispatch app built by SITA and the Virgin Atlantic passenger service system,” says a Virgin Atlantic representative. “The dispatch app manages all task allocation and concierge availability. It pushes individual passenger information directly to the assigned concierge’s smart glasses or watch just as the passenger arrives at the upper class wing.”
As well as checking passengers in, staff will be able to keep the travellers updated with flight information, weather reports and translate foreign languages.
[Image via NBCNews]